Shipping Info

All items are shipped from our warehouse in Kilysth, Victoria. Alternatively, you can pick up from our showroom at 6/155 Canterbury Rd, Kilsyth. 

Car Builders ships Australia wide using Australia Post and various professional road express courier services.

We strive to provide reasonable and accurate shipping costs live to our customers. We encourage any feedback in relation to our shipping methods and virtual shopping cart:  sales@carbuilders.com 

Upon checkout we will make confirmation of payment and provide details about the shipping of your goods, including ETA and tracking number if possible.

Due to the dimensions of some of our products, we may be limited to deliver to PO Boxes, therefore we require an actual postal address.

If you are not home at the time of delivery, Australia Post delivered parcels will be taken to the closest depot for you to pick up. Other freight prociders have been given 'authority to leave, if safe to do so'. If it is deemed not safe to leave, you will need to pick up from their depot, or arrange for a second delivery at your cost.

All customers are required to provide a contact number, preferably mobile. This allows for SMS notification with some services and also a point of contact on the occasion that any difficulties may arise in the delivery process.

The freight services we use operate between Monday - Friday and exclude all public holidays throughout Australia.

All estimated delivery time frames are estimates only. The estimated days are 'business days' and do not include 'non business' days such as weekend and public holidays.

All shipping prices are calculated online through our integrated API shipping module by a secure outside party. Car Builders strive to provide accurate pricing, however we reserve the right to vary final shipping fees. 

Some products include delivery in the listed price which is evident in checkout with $0.00.

For further Website Terms and Conditions, including Returns. please see our Terms & Conditions.

If you still need additional information or advice, feel free to contact us on (03) 8777 0960